Thank you for choosing Frutopop! We strive to provide you with the best possible experience when purchasing our delicious fruit pops. Please read the following pricing and cancellation policy to understand our guidelines and procedures.
Pricing:
Product Pricing: The prices of our fruit pops are clearly stated on our website and are inclusive of all applicable taxes. We reserve the right to update our prices at any time, but any orders placed before a price change will be honored at the original price.
Promotions and Discounts: From time to time, we may offer special promotions or discounts on our products. These offers will have specific terms and conditions, such as expiration dates or limitations on usage, which will be clearly communicated along with the promotion.
Cancellation and Refunds:
Order Cancellation: If you wish to cancel your order, please contact our customer support team as soon as possible. Orders can only be canceled before they have been shipped. Once an order has been shipped, it cannot be canceled.
Refunds: We take pride in the quality of our fruit pops, and if you are not satisfied with your purchase due to a defect or quality issue, please reach out to our customer support team within 48 hours of receiving your order. We may request supporting evidence, such as photographs, to assess the issue. Refunds or replacements will be provided at our discretion.
Change of Mind: Unfortunately, we are unable to accept returns or provide refunds due to a change of mind or personal taste preferences. We encourage you to review our product descriptions and flavors before placing an order.
Shipping and Delivery:
We currently offer shipping within India.
Shipping Fees: Shipping fees are calculated at checkout based on your location and the total weight of your order. The applicable shipping charges will be clearly displayed before you finalize your purchase.
Delivery Times: We strive to process and ship your order within 5 to 10 business days of receiving it. Delivery times may vary depending on your location.
Delays and Issues: While we make every effort to ensure timely and accurate deliveries, please note that unforeseen circumstances or events beyond our control may cause delays. We will work diligently to resolve any delivery issues promptly and keep you informed throughout the process.
Please note that this pricing and cancellation policy is subject to change without prior notice. We recommend reviewing this policy periodically for any updates.
If you have any questions or need further assistance, please don’t hesitate to contact our customer support team. We’re here to help!
Free shipping on orders above 1000 rs.
